Customer Service & Operations Support Assistant

821

Singapore
Not specified (potentially hybrid based on industry standards).
Class 3 driving licence
2 years operations experience
Ms office proficiency
Sime Darby Services Pte Ltd is seeking a Customer Service & Operations Support Assistant to manage customer interactions and support operational processes within their automotive leasing division. The ideal candidate should have relevant experience, strong organizational skills, and a Class 3 Driving Licence

Job Summary

  • The role serves as the key point of contact ensuring smooth operations and a positive customer journey for automotive leasing clients.
  • Responsibilities include managing servicing hotlines, coordinating vehicle changeovers, and facilitating courtesy vehicle allocations for internal customers.
  • Candidates will work with a trusted regional brand offering structured training, career progression, and employee benefits within the Sime Group network.

Matching Summary

Match Score: 85

Sime Darby Services Pte Ltd is seeking a Customer Service & Operations Support Assistant to manage customer interactions and support operational processes within their automotive leasing division. The ideal candidate should have relevant experience, strong organizational skills, and a Class 3 Driving Licence.

Skills & Requirements

Must-have

  • Class 3 Driving Licence
  • 2 years operations experience
  • MS Office proficiency
  • Strong planning skills
  • Salesforce job chit generation

Nice-to-have

  • Strong negotiation skills
  • Proactive customer communication
  • Continuous improvement mindset
  • After-hours interim support

Key Requirements

  • Minimum O Level or equivalent education
  • Possess a Class 3 Driving Licence
  • Minimum 2 years of operations experience
  • Proficient in MS Office applications

Work Rights

Not specified

Tailored Resume

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