Escrow Manager (pgp Title)

PGP Title

Medina, OH, United States
Onsite
Efficient closing/settlement processes
Customer service management
Branch budget management
Responsible for achieving branch strategic and financial objectives by establishing and overseeing efficient closing/settlement processes, developing internal and external customer relationships, preparing and maintaining branch budgets and managing and developing branch staff

Job Summary

  • Responsible for achieving branch strategic and financial objectives by establishing and overseeing efficient closing/settlement processes, developing internal and external customer relationships, preparing and maintaining branch budgets and managing and developing branch staff.
  • Ensure quality customer service by monitoring and responding to Pulte Group’s customer service management system (CQE) and serving as a point of contact for customer questions and concerns.
  • Maintain and foster branch participation in division/community events and promote Pulte values and culture, acting as a liaison between all parties to the transaction within the Title & Settlement Process.

Matching Summary

Responsible for achieving branch strategic and financial objectives by establishing and overseeing efficient closing/settlement processes, developing internal and external customer relationships, preparing and maintaining branch budgets and managing and developing branch staff.

Skills & Requirements

Must-have

  • Efficient closing/settlement processes
  • Customer service management
  • Branch budget management
  • Federal, state, and local regulations
  • Escrow Accounting Business Practice Guidelines

Nice-to-have

  • Inclusive culture and values
  • Teamwork and collaboration
  • Career growth and development
  • Loyal and self-starter traits

Key Requirements

  • Minimum 3-5 years Escrow Operations Experience
  • Minimum 2 years supervisory experience
  • High School Diploma or equivalent
  • Notary Public license

Work Rights

Not specified

Tailored Resume

Cover Letter