The Senior Manager of Design is the strategic lead for the end-to-end customer journey, defining standards for UX, UI, and Service Design across all retail touchpoints
Job Summary
The Senior Manager of Design is the strategic lead for the end-to-end customer journey, defining standards for UX, UI, and Service Design across all retail touchpoints.
This role involves managing a Hybrid Partner Model, overseeing external design agencies and contractors to ensure outsourced work meets internal standards.
Benefits include hybrid working, exclusive discounts, and comprehensive wellbeing services.
Matching Summary
The Senior Manager of Design is the strategic lead for the end-to-end customer journey, defining standards for UX, UI, and Service Design across all retail touchpoints.