It Shop Manager (hardware & Lab Operations)

University of Texas at Austin

Austin, Texas, US
$75,000 + py
On-site
It hardware installation and cabling
Printer and copier support
Supervising student workers
Manages the department’s IT hardware operations function and is a hands-on technical contributor for IT shop services across various instructional and research environments

Job Summary

  • Manages the department’s IT hardware operations function and is a hands-on technical contributor for IT shop services across various instructional and research environments.
  • Performs and oversees day-to-day physical IT work in technical spaces, including hardware receiving and staging, rack installation, network cabling, and power distribution.
  • Supports the department’s printing environment and the physical lifecycle of department equipment, coordinating with various stakeholders and supervising student workers.

Matching Summary

Manages the department’s IT hardware operations function and is a hands-on technical contributor for IT shop services across various instructional and research environments.

Salary

$75,000+

Skills & Requirements

Must-have

  • IT hardware installation and cabling
  • Printer and copier support
  • Supervising student workers
  • Physical IT work in technical spaces
  • Inventory and asset lifecycle logistics
  • Safe material handling practices

Nice-to-have

  • Familiarity with campus processes
  • Experience with facilities operations
  • Basic building support tasks

Key Requirements

  • 3+ years of experience in IT logistics, datacenter/lab support, low-voltage/network cabling, print services support, AV operations, or similar hands-on operational support environments.
  • Demonstrated experience handling IT hardware safely.
  • Demonstrated experience performing network cable pulls and terminations.
  • Experience providing first-line support for printers/copiers.
  • Experience supervising, training, or directing student workers.
  • Valid Texas Class C driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter