Vehicle Replacement Specialist

Audatex Systems s.r.o

Virtual, Canada
Fully remote
Bilingual fluency in french and english
1-2 years customer service experience
Strong aptitude for mathematics
The role serves as the primary point of contact for insurance clients requesting vehicle replacement reports for total loss claims

Job Summary

  • The role serves as the primary point of contact for insurance clients requesting vehicle replacement reports for total loss claims.
  • Agents are responsible for producing accurate vehicle replacement reports using online research, internal systems, and outbound calls to dealerships.
  • This is a virtual position requiring flexibility to work shifts and weekends while maintaining high-quality and compliant work standards.

Matching Summary

The role serves as the primary point of contact for insurance clients requesting vehicle replacement reports for total loss claims.

Skills & Requirements

Must-have

  • Bilingual fluency in French and English
  • 1-2 years customer service experience
  • Strong aptitude for mathematics
  • Proficiency in Windows OS and Microsoft Office
  • Ability to work remote shifts and weekends

Nice-to-have

  • College degree preferred
  • Analytical and detail-oriented mindset
  • Persuasive communication skills
  • Experience with internal knowledge bases
  • Commitment to continuous learning

Key Requirements

  • High School diploma or GED required
  • Bilingual English/French fluency mandatory
  • 1-2 years customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter