Pro Experience Manager

Home Depot

Mankato, MN, US
Base: $47,000 - $64,500; bonus/equity: not specifi...
Customer service leadership
Pro customer experience
Inventory management
Oversee store standards, customer service, department readiness, and operational processes to increase Pro sales and loyalty

Job Summary

  • Oversee store standards, customer service, department readiness, and operational processes to increase Pro sales and loyalty.
  • Drive efficient Pro customer flow, enforce Pro standards, and ensure timely and complete deliveries while coaching associates on policies and safety.
  • Perform Manager on Duty responsibilities, including safe opening/closing, and collaborate with leadership on Pro strategies.

Matching Summary

Oversee store standards, customer service, department readiness, and operational processes to increase Pro sales and loyalty.

Salary

Base: $47,000 - $64,500; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service leadership
  • Pro customer experience
  • Inventory management
  • Order accuracy validation
  • Safety procedures adherence
  • Manager on Duty responsibilities

Nice-to-have

  • Champion GET culture
  • Drive associate morale
  • Talent acquisition input
  • Voice of the Associate initiatives
  • Merchandising strategy review

Key Requirements

  • 1 year relevant work experience
  • Management of people experience
  • Retail operations experience
  • 18 years of age or older
  • Legally permitted to work in the United States
  • Flexible schedule availability

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter