Admissions Coordinator-2

Mercy Aged Care

Ballarat, Australia
Manage admissions process from enquiry to agreement
Engage with referrers and maintain relationships
Conduct facility tours and pre-admission discussions
This hands-on role involves guiding customers through the entire admissions process while contributing to meeting sales targets

Job Summary

  • This hands-on role involves guiding customers through the entire admissions process while contributing to meeting sales targets.
  • The successful candidate will cultivate relationships with referrers and oversee the complete admissions journey from initial enquiry to resident agreements.
  • Mercy Health offers security, stability, and significant opportunities to build impact within a diverse, compassionate team of over 10,000 people.

Matching Summary

This hands-on role involves guiding customers through the entire admissions process while contributing to meeting sales targets.

Skills & Requirements

Must-have

  • Manage admissions process from enquiry to agreement
  • Engage with referrers and maintain relationships
  • Conduct facility tours and pre-admission discussions
  • Ensure compliance with CRM systems and regulations
  • Coordinate room turnover and site inspections

Nice-to-have

  • Resilient and compassionate attitude
  • Passion for making a difference in aged care
  • Strong customer service skills
  • Ability to promote higher living options
  • Collaborative team player

Key Requirements

  • Current Police Record Check
  • Evidence of or in process of obtaining required checks

Work Rights

Not specified

Tailored Resume

Cover Letter