Customer Banking Specialist- Kawana

CBA (Commonwealth Bank)

Buddina, QLD, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Kawana Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re keen to support you with the next step in your career.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Champion risk-adverse culture
  • Work in busy retail environment

Nice-to-have

  • Financial services experience
  • Retail or hospitality experience
  • Genuine interest in career growth
  • Articulate financial terms clearly

Key Requirements

  • Experience in financial services, retail or hospitality
  • Excellent communication skills
  • Ability to ask questions and find solutions
  • Ability to act with integrity
  • Place the customer at the centre

Work Rights

Not specified

Tailored Resume

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