At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most
Job Summary
At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most.
We are open to hiring remote if we find the right talent in multiple states across the US.
Cable One offers an excellent benefits package including medical, dental, vision, life insurance, paid time off, 401(k) with company match, tuition reimbursement, and associate recognition programs.
Matching Summary
At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most.
Skills & Requirements
Must-have
Call center management experience
Customer support process improvement
Cross-functional collaboration
Virtual team leadership
Project management skills
People management experience
Nice-to-have
Innovative thinking and thought leadership
Strong organizational skills
Customer service orientation
Commitment to diversity and inclusion
Collaborative work environment
Key Requirements
Minimum 5 years call center management experience
Leadership experience in technical or customer care environment