Patient Access Representative - Urgent Care

stantonlab.info

Excellent customer service skills
Accurate demographic and insurance information
Communicate with departments and clinical staff
The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated

Job Summary

  • The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.
  • Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
  • Ability to multi-task within a stressful environment.

Matching Summary

The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Accurate demographic and insurance information
  • Communicate with departments and clinical staff
  • Ability to multi-task
  • Navigating current technology systems

Nice-to-have

  • Assisting with new employee training
  • Identifying self-pay patients

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience preferred
  • CPR certification may be required
  • Associate's Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter