Information Desk Specialist - Patient Relations/info Desk

Nationwide Children's Hospital

Columbus, Ohio, USA
Answering phone calls
Responding to inquiries
Directing visitors
Greets visitors, responding to inquiries or problems and directing visitors to requested locations

Job Summary

  • Greets visitors, responding to inquiries or problems and directing visitors to requested locations.
  • Answers and directs phone calls and walk-in inquiries to the appropriate personnel or department.
  • Collaborates with other departments to ensure accurate and up-to-date information is provided to visitors.

Matching Summary

Greets visitors, responding to inquiries or problems and directing visitors to requested locations.

Skills & Requirements

Must-have

  • answering phone calls
  • responding to inquiries
  • directing visitors
  • maintaining records
  • multitasking skills
  • friendly helpful attitude

Nice-to-have

  • working with the public
  • collaborating with other departments

Key Requirements

  • High school diploma
  • Two years customer service experience
  • Type 35 words per minute
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter