It Service Delivery Technician

911jobs

Quakertown, US
Fully remote
Support it hardware and software
Troubleshoot and resolve issues
Windows 10/11, office 365
The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
  • Provides outstanding service to our Associates and always exceed their expectations.
  • Our compensation program includes base wages, a cash-based incentive program supporting our pay-for-performance philosophy, overtime pay, shift differentials, and call-in pay, when applicable.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software.

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Troubleshoot and resolve issues
  • Windows 10/11, Office 365
  • Active Directory user management
  • Client-side security software
  • Network printer support
  • Client-side networking troubleshooting

Nice-to-have

  • Adapt to rapid changes
  • Positive customer support attitude
  • Continuous improvement mindset
  • Experience with Mac hardware
  • Experience with iOS device management

Key Requirements

  • Associate's degree required
  • 0-3 years of experience
  • Related certifications preferred
  • Experience supporting manufacturing companies preferred

Work Rights

Not specified

Tailored Resume

Cover Letter