Client Support Software Support Analyst

Solventum

Murray, UT, USA
$73,600 - $101,200 py
Hybrid (1 day onsite in murray, ut, per week)
Troubleshoot software applications
Hl7 and xml interfaces
Windows operating systems
Solventum is seeking a Client Support Software Support Analyst to provide technical assistance and enhance customer experience in healthcare software applications. The ideal candidate will have a background in software support or IT helpdesk, along with strong problem-solving skills and effective communication abilities

Job Summary

  • Providing technical support to ensure the seamless operation of Solventum software and interfaces, reducing system downtime, and improving client satisfaction.
  • Assisting customers with troubleshooting software applications, interfaces, and system configurations.
  • Working closely with internal teams, including Customer Care and Development, to address technical concerns and improve customer support processes.

Matching Summary

Match Score: 85

Solventum is seeking a Client Support Software Support Analyst to provide technical assistance and enhance customer experience in healthcare software applications. The ideal candidate will have a background in software support or IT helpdesk, along with strong problem-solving skills and effective communication abilities.

Salary

$73,600 - $101,200

Skills & Requirements

Must-have

  • Troubleshoot software applications
  • HL7 and XML interfaces
  • Windows operating systems
  • SQL databases
  • Citrix and VMware environments
  • System health checks

Nice-to-have

  • Web server experience
  • Security certificate installation
  • Interface engine familiarity
  • IT service management tools
  • IT security best practices

Key Requirements

  • Associate’s Degree or 2 years of experience
  • High School Diploma/GED or 4 years of experience
  • Must be legally authorized to work in country of employment without sponsorship

Work Rights

Not specified

Tailored Resume

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