Responsible for managing the activities at the Front Desk during the overnight shift for 2-3 shifts per week and working as Front Desk Agent the other shifts of the week
Job Summary
Responsible for managing the activities at the Front Desk during the overnight shift for 2-3 shifts per week and working as Front Desk Agent the other shifts of the week.
Supervising the entire hotel during the overnight shift and being familiar with all Front Office, Reservation, Housekeeping, and Concierge, Valet Parking and Telephone policies and procedures.
This is a full-time role and is required to work overnight shifts, two to three nights per week.
Matching Summary
Responsible for managing the activities at the Front Desk during the overnight shift for 2-3 shifts per week and working as Front Desk Agent the other shifts of the week.
Skills & Requirements
Must-have
Guest satisfaction
Handle guest requests
Financial and credit procedures
Safety and security
Guest check-in and check-out
Nice-to-have
Genuine heart
Luxury with genuine heart
Southern cool hospitality
Key Requirements
One to two years previous Front Desk Supervisor experience preferred
Excellent reading, writing and oral proficiency in the English language