It Support Technician | Legends Global Merchandise
Legends Global Merchandise
Indianapolis, IN, United States
On-site
Administer and support end-user devices
Prepare, maintain, test, and support point-of-sale systems
Respond to user support requests
Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans
Job Summary
Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans.
The role requires a candidate who is customer service-focused, with the ability to work independently and be flexible in a fast-paced, dynamic work environment.
The position offers a competitive salary, commensurate with experience, and a generous benefits package.
Matching Summary
Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans.
Skills & Requirements
Must-have
Administer and support end-user devices
Prepare, maintain, test, and support point-of-sale systems
Respond to user support requests
Maintain ticketing system and asset management
Build and maintain standard computer images
Provide on-site support for events
Provide after-hours, on-call support
Nice-to-have
Customer service-focused
Ability to work independently
Flexible to help out with any locations
Fast-paced, dynamic work environment
Solid analytical and problem-solving skills
Ability to manage multiple tasks efficiently
Strong verbal and written communication
Key Requirements
2-year degree in related field or minimum 2 years work experience
Help desk, desktop, application, or point-of-sale support experience