Incident Manager

Nebius

Amsterdam, Netherlands
**
Manage incident and problem processes
Data center infrastructure issues
Coordinate internal teams and external partners
** Nebius is seeking an Incident Manager to oversee incident and problem management processes for their data center infrastructure in Amsterdam. The ideal candidate should possess strong experience in incident management, a technical background in troubleshooting hardware, and excellent communication skills. **

Job Summary

  • Nebius is leading a new era in cloud computing to serve the global AI economy.
  • As an Incident Manager, you will be responsible for managing Incident and Problem processes across our data center infrastructure.
  • You will coordinate between internal teams and external partners to ensure quick and effective resolution of hardware, firmware, and infrastructure-related issues.

Matching Summary

Match Score: 75

** Nebius is seeking an Incident Manager to oversee incident and problem management processes for their data center infrastructure in Amsterdam. The ideal candidate should possess strong experience in incident management, a technical background in troubleshooting hardware, and excellent communication skills. **

Skills & Requirements

Must-have

  • Manage Incident and Problem processes
  • Data center infrastructure issues
  • Coordinate internal teams and external partners
  • Improve and automate workflows
  • Troubleshoot data center IT hardware
  • Data analysis and scripting skills

Nice-to-have

  • Continuous improvement mindset
  • Proactive and detail-oriented approach
  • Innovative and collaborative environment

Key Requirements

  • Proven experience in Incident and Problem Management
  • Strong understanding of data center operations
  • Hands-on experience in process design and implementation
  • High proficiency in spoken and written English
  • ITIL or equivalent service management certification (bonus)
  • Driving license (category B) (bonus)

Work Rights

Not specified

Tailored Resume

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