Customer Success Manager (efunds For Schools)

getswivel.io

Not specified (likely hybrid or fully remote based on typical industry practices).
Customer relationship management
Saas start-up experience
Edtech or payment solutions
SWIVEL is looking for a Customer Success Manager to serve as the main point of contact for schools, ensuring successful onboarding and long-term relationships with clients. The role emphasizes collaboration, proactive problem-solving, and driving product adoption in the education technology space

Job Summary

  • The role focuses on building meaningful customer relationships as a trusted advisor.
  • You will guide customers through onboarding and ongoing engagement to achieve real outcomes.
  • This position offers opportunities for growth and collaboration with cross-functional teams.

Matching Summary

Match Score: 85

SWIVEL is looking for a Customer Success Manager to serve as the main point of contact for schools, ensuring successful onboarding and long-term relationships with clients. The role emphasizes collaboration, proactive problem-solving, and driving product adoption in the education technology space.

Skills & Requirements

Must-have

  • Customer relationship management
  • SaaS start-up experience
  • EdTech or payment solutions

Nice-to-have

  • Proactive problem-solving
  • Strong partnership building
  • Adaptability in fast-paced environments

Key Requirements

  • Five years of experience in Customer Success
  • Bachelor’s degree in related field
  • Proven success in driving revenue growth

Work Rights

Not specified

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