Junior Cloud Support Engineer

Amadeus Data Processing GmbH

Bogota, Colombia
Hybrid
24/7 operational continuity
Incident detection and resolution
Cloud system monitoring
You will be responsible for maintaining and supporting system availability across server complexes, components, and related services in the cloud, ensuring adherence to Service Level Agreements

Job Summary

  • You will be responsible for maintaining and supporting system availability across server complexes, components, and related services in the cloud, ensuring adherence to Service Level Agreements.
  • Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.
  • Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

Matching Summary

You will be responsible for maintaining and supporting system availability across server complexes, components, and related services in the cloud, ensuring adherence to Service Level Agreements.

Skills & Requirements

Must-have

  • 24/7 operational continuity
  • incident detection and resolution
  • cloud system monitoring
  • technical support for cloud services
  • Linux command line skills
  • fundamental understanding of cloud services

Nice-to-have

  • proactively acquires new skills
  • teamwork and collaborative troubleshooting
  • familiarity with Global Distribution Systems
  • ITIL training

Key Requirements

  • University Degree or equivalent work experience
  • Minimum one year's experience in at least two areas
  • Proficiency in English
  • Basic to intermediate network concepts knowledge

Work Rights

Not specified

Tailored Resume

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