Patient Service Representative (psr)

Advocate Health

Mundelein, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments

Job Summary

  • The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments.
  • Employees are responsible for accurate billing entry, reviewing encounter forms, and maintaining confidential medical records daily.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and paid time off for this full-time position.

Matching Summary

The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving for billing issues

Key Requirements

  • High school diploma or equivalent
  • 1-2 years related customer service experience
  • Experience with difficult customers

Work Rights

Not specified

Tailored Resume

Cover Letter