Guest Service Agent

Minor Hotels Australasia

Ipswich, Australia
Base: monday-friday $26.70ph; saturday $33.38ph; s...
On-site
Hotel guest service experience
Property management system proficiency
Exceptional communication skills
Minor Hotels is a global accommodation provider managing over 70 properties in Australasia and 560 worldwide, offering boundless opportunities for career growth

Job Summary

  • Minor Hotels is a global accommodation provider managing over 70 properties in Australasia and 560 worldwide, offering boundless opportunities for career growth.
  • The Guest Service Agent role involves welcoming guests, managing check-ins and check-outs, handling reservations, and providing personalized recommendations to enhance guest experiences.
  • Employees enjoy benefits including career development programs, exclusive hotel discounts, retail rewards, wellness support, and a workplace culture that fosters innovation and collaboration.

Matching Summary

Minor Hotels is a global accommodation provider managing over 70 properties in Australasia and 560 worldwide, offering boundless opportunities for career growth.

Salary

Base: Monday-Friday $26.70/hr; Saturday $33.38/hr; Sunday $40.05/hr; Benefits: Casual loading for casual employees

Skills & Requirements

Must-have

  • Hotel guest service experience
  • Property management system proficiency
  • Exceptional communication skills
  • Ability to work rotating shifts
  • Customer-focused problem resolution
  • Professional presentation standards

Nice-to-have

  • Positive and proactive attitude
  • Team collaboration skills
  • Knowledge of local attractions
  • Adaptability to dynamic work schedules

Key Requirements

  • Experience in hotel or hospitality service
  • Ability to work weekends and public holidays
  • Working rights within New Zealand

Work Rights

Must have working rights within New Zealand

Tailored Resume

Cover Letter