Customer Service/admin Support

UCFS Italia S.p.A.

**
0-2 years experience in financial services
Understanding of underwriting flow
Basic accounting functions proficiency
** UCFS Italia S.p.A. is seeking a Customer Service/Admin Support professional to provide inbound and outbound support to customers, handle complaints, and perform various administrative tasks. The ideal candidate will have 0-2 years of experience and strong customer service skills, with a focus on operational excellence and customer satisfaction. **

Job Summary

  • The role serves as a primary point of contact for customers and distributors to ensure operational excellence and high productivity.
  • Incumbents are responsible for handling inbound and outbound support, complaint resolution, and making prompt credit decisions within guidelines.
  • Candidates must possess an understanding of the underwriting flow and the ability to perform basic accounting functions including invoice processing.

Matching Summary

Match Score: 75

** UCFS Italia S.p.A. is seeking a Customer Service/Admin Support professional to provide inbound and outbound support to customers, handle complaints, and perform various administrative tasks. The ideal candidate will have 0-2 years of experience and strong customer service skills, with a focus on operational excellence and customer satisfaction. **

Skills & Requirements

Must-have

  • 0-2 years experience in financial services
  • understanding of underwriting flow
  • basic accounting functions proficiency
  • Microsoft Office Suite proficiency
  • strong verbal and written communication

Nice-to-have

  • empathetic approach to customer situations
  • enthusiastic attitude for superior service
  • ability to see projects through completion
  • problem-solving with limited standardization

Key Requirements

  • 6+ months experience in financial services
  • Non-exempt status required
  • Not suitable for call center incumbents

Work Rights

Not specified

Tailored Resume

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