Lead a cross functional team of field service engineers and supervisors, responsible for complete employee management lifecycle
Job Summary
Lead a cross functional team of field service engineers and supervisors, responsible for complete employee management lifecycle.
Develop and implement regional strategies aimed at complementing higher level initiatives, strategy and goals, acting as liaison between customer and Thermo Fisher Scientific.
Support continual process improvement to enhance operations with the goal of providing outstanding customer service and leads improvement teams.
Matching Summary
Lead a cross functional team of field service engineers and supervisors, responsible for complete employee management lifecycle.
Skills & Requirements
Must-have
Lead field service team
Manage employee lifecycle
Ensure contractual scope delivery
Develop regional strategies
Liaise between customer and company
Process improvement initiatives
Promote best practices
Nice-to-have
Outstanding customer service
Personal growth and development
Maintain company values
Key Requirements
BS/BA degree in Science, Engineering, Business, Operations or related field