Patient Access - Customer Service Representative

R1 RCM Inc.

Base: $15.00 - $21.10 ph; bonus/equity: not specif...
High school diploma or ged required
Fast-paced multi-tasking ability
Quick typing and phone skills
This role serves as the primary point of contact for patients during hospital check-in, requiring accurate data collection and compassionate communication

Job Summary

  • This role serves as the primary point of contact for patients during hospital check-in, requiring accurate data collection and compassionate communication.
  • The position offers a perfect starting point to launch a healthcare career with comprehensive training provided by R1 RCM Inc.
  • Employees work in a fast-paced environment across multiple screens while managing interruptions from clinicians and assisting worried patients.

Matching Summary

This role serves as the primary point of contact for patients during hospital check-in, requiring accurate data collection and compassionate communication.

Salary

Base: $15.00 - $21.10 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package mentioned

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Fast-paced multi-tasking ability
  • Quick typing and phone skills
  • Willingness to see illness and injuries
  • Up to date on all vaccinations

Nice-to-have

  • Excellent customer service experience
  • Medical experience preferred
  • Compassionate listening skills
  • Ability to build rapport quickly
  • Confident technology learner

Key Requirements

  • High School Diploma or GED
  • Pass drug test and background check
  • Up to date on all vaccinations

Work Rights

Not specified

Tailored Resume

Cover Letter