Sig - Case Manager

Eml

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group

Job Summary

  • This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.
  • The position involves proactively managing mental health and physical claims while liaising with multiple stakeholders to implement strategies that minimize costs and achieve optimal outcomes.
  • EML provides a diverse and collaborative team culture with benefits including up to 16 weeks of paid parental leave, flexible work-from-home options, and comprehensive learning opportunities.

Matching Summary

This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.

Salary

Not specified; Not specified; Generous employee benefits including incentive scheme and salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic decision-making abilities

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • High level of empathy and resilience when supporting injured workers

Work Rights

Not specified

Tailored Resume

Cover Letter