Works with customers, dealers, commercial, product support and field service management to develop and implement procedures designed to improve product and service performance
Job Summary
Works with customers, dealers, commercial, product support and field service management to develop and implement procedures designed to improve product and service performance.
Conducts site assessments and deploys technology and other solutions to meet customer needs and solves their problems.
From day one, you’re set up to thrive at Caterpillar: onboarding support, strong mentorship, global exposure, competitive compensation, work‑life balance, and long‑term career growth in a Fortune 100 company.
Matching Summary
Works with customers, dealers, commercial, product support and field service management to develop and implement procedures designed to improve product and service performance.
Skills & Requirements
Must-have
customer site-specific solutions
product and service performance
customer satisfaction monitoring
site assessments and deployment
technical resource for sales
tracking service requests
Nice-to-have
innovating for tomorrow's growth
building a better world
strong mentorship and global exposure
authenticity and original responses
Key Requirements
8 - 10 years technical site performance management