Customer Experience Manager

Five Below

Marshalltown, IA, United States
Base: $15.00; bonus/equity: not specified; benefit...
Wowing the customer
B.e.s.t. customer service experience
Front-end merchandising
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low that customers can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low that customers can always say yes to the newest, coolest stuff.
  • Responsibilities include ensuring crew members wow customers, training on the B.E.S.T. customer service experience, leading front-end operations, and maintaining store standards.
  • The company offers a comprehensive benefits site covering health, financial, and personal wellness, and is committed to working with individuals with disabilities.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low that customers can always say yes to the newest, coolest stuff.

Salary

Base: $15.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the customer
  • B.E.S.T. customer service experience
  • Front-end merchandising
  • Opening and closing procedures
  • Store cleanliness and recovery
  • Performing store manager duties

Nice-to-have

  • Inspire with big ideas
  • Super energy and passion
  • Make the workplace a WOWplace
  • Creative thinking
  • Maintain composure under pressure

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter