It Service Delivery Technician

828

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support
Office 365 administration
Active directory management
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are eligible for a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits.
  • The role requires adherence to strict safety, environmental, security, and FDA regulations within manufacturing and engineering environments.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, and call-in pay when applicable

Skills & Requirements

Must-have

  • Windows 10/11 support
  • Office 365 administration
  • Active Directory management
  • Desktop imaging and deployment
  • Symantec Endpoint Protection
  • Network printer troubleshooting
  • Cisco IP desk phone support

Nice-to-have

  • Mac hardware and OS X support
  • Enterprise iOS device management
  • CAD and engineering design tools
  • ERP and manufacturing systems
  • Strong interpersonal communication skills
  • Continuous improvement mindset
  • Self-help documentation creation

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred
  • Experience supporting manufacturing companies preferred

Work Rights

Not specified

Tailored Resume

Cover Letter