Senior/ Guest Service Assistant (Islandwide)

FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD.

Singapore, Singapore
Not specified
Courteous service to guests
Efficient complaint response
Front office liaison skills
FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. is seeking a Senior/Guest Service Assistant to deliver excellent customer service to guests, addressing their inquiries and complaints effectively. The ideal candidate should possess a positive attitude, good communication skills, and be able to work rotating shifts

Job Summary

  • The role involves working closely with the Assistant Manager to provide courteous services and resolve guest complaints efficiently.
  • Employees must liaise with Concierge, Reception, Bell Counter, and Front Office Cashier to manage guest arrivals and departures.
  • Staff are expected to maintain updated knowledge of tourist-related information and manage stock of promotional materials.

Matching Summary

Match Score: 75

FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. is seeking a Senior/Guest Service Assistant to deliver excellent customer service to guests, addressing their inquiries and complaints effectively. The ideal candidate should possess a positive attitude, good communication skills, and be able to work rotating shifts.

Skills & Requirements

Must-have

  • Courteous service to guests
  • Efficient complaint response
  • Front office liaison skills
  • Rotating shift availability

Nice-to-have

  • Positive outgoing personality
  • Good communication skills
  • Proactive guest assistance
  • Tourist information knowledge

Key Requirements

  • Minimum O-level education
  • Ability to perform rotating shifts

Work Rights

Not specified

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