Customer Service Representative - Footscray

CommBank

Footscray, Victoria, Australia
Exceptional customer service delivery
Financial services retail hospitality
Articulate financial terms clearly
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Footscray Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • With us, you’ll help customers make informed financial decisions to achieve their goals.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • exceptional customer service delivery
  • financial services retail hospitality
  • articulate financial terms clearly
  • ask questions find solutions
  • champion processes procedures risk-adverse culture

Nice-to-have

  • act with integrity
  • place customer at centre
  • genuine interest career building

Key Requirements

  • Experience in financial services
  • Excellent communication skills
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter