Base: $72,960.00 - $115,200.00; bonus/equity: not ...
Hybrid
Incident detection and response
Monitoring and automation tools
Investigate and classify alerts
The IRC Analyst is responsible for delivering operations within the IRC across all client data center sites globally, responding to all alarms/alerts and providing deep understanding and intelligence of the criticality and impact of incidents to resolver groups
Job Summary
The IRC Analyst is responsible for delivering operations within the IRC across all client data center sites globally, responding to all alarms/alerts and providing deep understanding and intelligence of the criticality and impact of incidents to resolver groups.
Analysts are responsible for the full lifecycle of incident management, from detection through to resolution and root cause analysis (RCA), acting as incident commanders, maintaining SLAs, documenting actions, and providing insights to support continuous improvement efforts.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including Medical, Dental, Vision, FSA, Commuter Benefit, Continuing Education, Corporate Wellness Program, Employee Assistance Program, Wellness Days, 401k Plan, and various insurance options.
Matching Summary
The IRC Analyst is responsible for delivering operations within the IRC across all client data center sites globally, responding to all alarms/alerts and providing deep understanding and intelligence of the criticality and impact of incidents to resolver groups.