Gestionnaire Service Client H/f

CHUBB FIRE & SECURITY

Cergy, France
Base: 2,000€ to 2,800€ on 12 months; bonus/equity:...
Order processing and follow-up
Liaison between departments
Communication with agencies
Your role is to ensure the processing and follow-up of product orders from agencies and to act as the link between supplies, stocks, carriers, purchases, and production units

Job Summary

  • Your role is to ensure the processing and follow-up of product orders from agencies and to act as the link between supplies, stocks, carriers, purchases, and production units.
  • You will inform agencies of deadlines and potential postponements using dedicated tools and ensure their complaints are processed.
  • The company offers a fixed annual salary between €2000 and €2800, profit sharing, CE benefits, and a company restaurant.

Matching Summary

Your role is to ensure the processing and follow-up of product orders from agencies and to act as the link between supplies, stocks, carriers, purchases, and production units.

Salary

Base: 2000€ to 2800€ on 12 months; Bonus/Equity: Participation aux bénéfices; Benefits: CE, mutuelle, prévoyance, Restaurant d’entreprise

Skills & Requirements

Must-have

  • Order processing and follow-up
  • Liaison between departments
  • Communication with agencies
  • Delivery delay tracking
  • Dispute resolution

Nice-to-have

  • Team spirit and collaboration
  • Ethical work practices
  • Premium customer service

Key Requirements

  • Minimum 1 year experience as ADV Manager
  • Bac+2 degree
  • Proficiency in Pack Office tools
  • Comfortable with phone contact

Work Rights

Not specified

Tailored Resume

Cover Letter