Assistant Customer Care Manager

Pulte Insurance Agency

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New home construction technical expertise
Construction warranty understanding
Quality inspections prior to delivery
** Pulte Insurance Agency is seeking an Assistant Customer Care Manager who will assist in customer service and warranty processes related to new home construction. The ideal candidate should have some experience in customer service and construction, along with strong communication skills. **

Job Summary

  • Build a Career That Builds Your Future with PulteGroup, a Fortune 500 company recognized as a Great Place to Work.
  • The Assistant Customer Care Manager is responsible for obtaining technical expertise in new home construction to establish a solid foundation and understanding of basic aspects of construction warranty and customer service.
  • This role involves assisting senior Customer Care Managers, monitoring warranty repairs, validating service ticket progression, and conducting on-site warranty inspections.

Matching Summary

Match Score: 75

** Pulte Insurance Agency is seeking an Assistant Customer Care Manager who will assist in customer service and warranty processes related to new home construction. The ideal candidate should have some experience in customer service and construction, along with strong communication skills. **

Skills & Requirements

Must-have

  • new home construction technical expertise
  • construction warranty understanding
  • quality inspections prior to delivery
  • customer service interaction
  • reading blueprints
  • building codes knowledge

Nice-to-have

  • team that values your ideas
  • company that brings you pride
  • champion inclusion and diversity
  • supports personal and professional journey

Key Requirements

  • Minimum High School Diploma or equivalent
  • Valid Driver's License
  • Some customer service experience
  • Some construction experience
  • Basic computer skills

Work Rights

Not specified

Tailored Resume

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