Senior Client Service Representative - Magog

CIBC

Magog, Quebec, Canada
Financial services products expertise
Customer service expertise
Client engagement
As a Senior Client Service Representative, you will use your expertise in financial services products and customer service to help clients manage their day-to-day banking needs

Job Summary

  • As a Senior Client Service Representative, you will use your expertise in financial services products and customer service to help clients manage their day-to-day banking needs.
  • You will be the first line of support as clients work towards their financial goals, taking the lead to answer questions, assist with transactions, or proactively connect clients with the right team members.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers.

Matching Summary

As a Senior Client Service Representative, you will use your expertise in financial services products and customer service to help clients manage their day-to-day banking needs.

Skills & Requirements

Must-have

  • Financial services products expertise
  • Customer service expertise
  • Client engagement
  • Problem solving
  • Leveraging technology

Nice-to-have

  • Relationship-oriented
  • Goal oriented
  • Passionate about people
  • Love to learn
  • Values matter

Key Requirements

  • Legally eligible to work
  • Valid work or study permit (where applicable)

Work Rights

Not specified

Tailored Resume

Cover Letter