The Customer Solutions Specialist is responsible for high-quality documentation and executing reviews and approval processes, driven by quality and measured via service-level agreements
Job Summary
The Customer Solutions Specialist is responsible for high-quality documentation and executing reviews and approval processes, driven by quality and measured via service-level agreements.
This role involves handling the standard order process, executing layout approval processes, ordering standard materials, and participating in pre-delivery reviews.
KONE offers career progression opportunities within a global organization, comprehensive learning and development programs, and a supportive, collaborative working environment.
Matching Summary
The Customer Solutions Specialist is responsible for high-quality documentation and executing reviews and approval processes, driven by quality and measured via service-level agreements.
Skills & Requirements
Must-have
CAD and BIM software proficiency
High-volume transactional tasks
Quality documentation and reviews
Service-level agreement driven work
Customer document approval processes
Nice-to-have
Elevator business background
Collaborative working culture
Innovative and lively environment
Teamwork and open-minded leaders
Key Requirements
Proficiency in AutoCAD, Revit, and BIM software
Good understanding of documentation and workflow management
Ability to interpret customer tender requirements and architect drawings