Synchrony Financial is seeking candidates for a hybrid Customer Service Representative position, primarily focused on handling inbound calls related to client credit cards. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach
Job Summary
This role involves answering inbound calls regarding all facets of client credit cards and resolving credit inquiries.
Candidates must utilize problem-solving skills to achieve high customer satisfaction while generating additional revenue through product marketing.
The position requires adherence to call quality standards, strict time attendance policies, and flexibility for a hybrid work setup.
Matching Summary
Match Score: 75
Synchrony Financial is seeking candidates for a hybrid Customer Service Representative position, primarily focused on handling inbound calls related to client credit cards. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach.
Skills & Requirements
Must-have
30 mbps wired internet connection
Excellent English verbal communication skills
Ability to work in a fast-paced environment
Flexibility for shifting schedules
Basic computer skills proficiency
Nice-to-have
Relationship building with clients
Affinity for card service sales opportunities
Adaptable to change and hybrid setup
Professional phone etiquette
Team collaboration skills
Key Requirements
Completed at least 2nd year in College or 2-year Associate course