NiCE is seeking a Senior Release Manager for their Pune, India location. The role involves leading enterprise-wide release strategy and governance for a critical customer interaction management platform, ensuring high-quality SaaS releases while advocating for continuous improvement and automation
Job Summary
Own and evolve enterprise release management strategy, governance frameworks, and best practices across NiCE CXone.
Lead planning, orchestration, and execution of complex, large-scale SaaS releases spanning multiple teams, services, and deployment models.
Champion ITIL-aligned Change and Problem Management practices, including post-release reviews, root cause analysis, and corrective actions.
Matching Summary
Match Score: 85
NiCE is seeking a Senior Release Manager for their Pune, India location. The role involves leading enterprise-wide release strategy and governance for a critical customer interaction management platform, ensuring high-quality SaaS releases while advocating for continuous improvement and automation.
Skills & Requirements
Must-have
enterprise-wide release strategy
SaaS releases
CI/CD pipelines
ITIL Change and Problem Management
cross-functional initiatives
Nice-to-have
influence without authority
operational excellence
game changers
ambitious
Key Requirements
Bachelor’s degree or equivalent professional experience
5-7 years total experience
3+ years in enterprise SaaS SDLC
1+ years leading complex releases
Background in software engineering, DevOps, or QA/testing is highly desirable