Specialist I - Recovery

UCFS Italia

Westlake, OH, United States
**
Fdcpa standards and relevant state laws
Skip tracing tools and collection strategies
Negotiating payment terms
** UCFS Italia is seeking a Recovery Specialist I to manage inbound and outbound collection calls, focusing on reducing charge-offs and increasing recoveries. The role requires excellent customer service and negotiation skills, while also adhering to compliance standards. **

Job Summary

  • The Recovery Specialist I is responsible for managing inbound and outbound collection calls for Recovery Department accounts, focusing on reducing charge-offs and increasing recoveries.
  • This role involves providing exceptional customer service, negotiating payment terms, and adhering to compliance standards.
  • As part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way.

Matching Summary

Match Score: 75

** UCFS Italia is seeking a Recovery Specialist I to manage inbound and outbound collection calls, focusing on reducing charge-offs and increasing recoveries. The role requires excellent customer service and negotiation skills, while also adhering to compliance standards. **

Skills & Requirements

Must-have

  • FDCPA standards and relevant state laws
  • skip tracing tools and collection strategies
  • negotiating payment terms
  • inbound and outbound collection calls

Nice-to-have

  • demonstrated leadership and coaching skills
  • adaptability in a dynamic company
  • motivate and guide team members

Key Requirements

  • One year collection experience
  • One year call center experience
  • High school diploma or GED

Work Rights

Not specified

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