Carl Zeiss Pty Ltd is seeking an IT-Service Operations Manager to act as a liaison for IT service requests and support within their Industrial Quality Solutions sector. The ideal candidate should have a background in IT service management, strong technical skills, and a service-oriented mindset
Job Summary
This role serves as the on-site contact for business groups regarding provided applications and systems.
The successful candidate will classify, prioritize, and forward support requests between end-users and IT professionals.
ZEISS offers a global presence with a strong technology portfolio in industrial metrology and software solutions.
Matching Summary
Match Score: 75
Carl Zeiss Pty Ltd is seeking an IT-Service Operations Manager to act as a liaison for IT service requests and support within their Industrial Quality Solutions sector. The ideal candidate should have a background in IT service management, strong technical skills, and a service-oriented mindset.
Skills & Requirements
Must-have
IT Service Desk experience
ITSM system proficiency
German and English language skills
Nice-to-have
ITIL knowledge
Strong service orientation
Structured working style
Key Requirements
Completed training as an IT specialist (Informatikkaufmann)
Experience in IT service desk environments
Technical understanding and quick learning ability