Manager, Client Communications

TD Bank

Toronto, Ontario, Canada
Base: $96,900 - $136,800 cad; bonus/equity: not sp...
On-site
Develop and deliver client communication strategies
Manage client communications in various formats
Lead communications planning and tactical execution
The team is responsible for developing and delivering client communication strategies and tactical plans for non-marketing/regulatory/operational programs that impact clients across wealth

Job Summary

  • The team is responsible for developing and delivering client communication strategies and tactical plans for non-marketing/regulatory/operational programs that impact clients across wealth.
  • This role leads a team that is responsible for setting the strategy and governance around information flow via the various client communications channels in Wealth.
  • The successful candidate will lead a team of professionals managing client communications in various formats and lead communications planning and tactical execution for a variety of regulatory and business projects.

Matching Summary

The team is responsible for developing and delivering client communication strategies and tactical plans for non-marketing/regulatory/operational programs that impact clients across wealth.

Salary

Base: $96,900 - $136,800 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Develop and deliver client communication strategies
  • Manage client communications in various formats
  • Lead communications planning and tactical execution
  • Build strong partnerships with stakeholders
  • Lead and coach team members

Nice-to-have

  • Align communications with brand promise
  • Keep current on emerging communication trends
  • Bilingualism (English/French) is an asset

Key Requirements

  • Minimum of 7+ years relevant experience
  • Post-secondary/university degree in a business-related discipline
  • Experienced in corporate communications
  • Proven track record of strong written and oral communication
  • Strong relationship-building and influencing skills
  • Solid analytical, problem-solving and decision-making skills

Work Rights

Not specified

Tailored Resume

Cover Letter