Principal Technical Consultant (ai), Platform Products Expert Implementation Services
ServiceNow
Austin, United States
Remote
Servicenow ai offerings
Generative ai
Nowassist skills
The Principal Technical Consultant (AI) serves as the functional and technical specialist for customer engagement teams, providing guidance to clients and configuring ServiceNow AI solutions
Job Summary
The Principal Technical Consultant (AI) serves as the functional and technical specialist for customer engagement teams, providing guidance to clients and configuring ServiceNow AI solutions.
This position is responsible for designing and implementing AI systems with NowAssist skills, AI Agents, and Workflow Data Fabric, utilizing programming expertise in multiple languages and frameworks.
The goal is to deliver effective AI implementations on the platform, driving consumption, adoption, and customer satisfaction.
Matching Summary
The Principal Technical Consultant (AI) serves as the functional and technical specialist for customer engagement teams, providing guidance to clients and configuring ServiceNow AI solutions.
Skills & Requirements
Must-have
ServiceNow AI offerings
Generative AI
NowAssist skills
Workflow Data Fabric
JavaScript skills
AI system design and implementation
Nice-to-have
Customer-centric attitude
Culturally diverse environment
Team builder and mentor
Analytical and problem-solving abilities
Keen eye for detail
Key Requirements
8+ years configuration/development experience
2+ ServiceNow mainline CIS certifications
ServiceNow Certified Application Developer (CAD)
Experience with ServiceNow AI offerings
Understanding of AI Models, Deep Learning Models, and LLMs