Not specified; not specified; flexible benefits in...
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5+ years enterprise desktop support experience
Windows and mac os operating systems
Active directory and office suites proficiency
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Amex GBT is seeking a Technical Support Specialist for a fully remote position based in Gurgaon, India. The ideal candidate will have over five years of experience in enterprise desktop support, particularly with Windows and Mac OS, and a passion for the travel industry.
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Job Summary
Amex GBT offers an inclusive culture where colleagues find inspiration in travel as a force for good.
The role involves leading ticketing system updates, providing on-site and remote technical support, and managing assets across Windows and Mac environments.
Employees enjoy flexible benefits, travel perks from major providers, and access to over 20,000 learning courses.
Matching Summary
Match Score: 75
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Amex GBT is seeking a Technical Support Specialist for a fully remote position based in Gurgaon, India. The ideal candidate will have over five years of experience in enterprise desktop support, particularly with Windows and Mac OS, and a passion for the travel industry.
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Salary
Not specified; Not specified; Flexible benefits including health insurance and retirement programs
Skills & Requirements
Must-have
5+ years enterprise desktop support experience
Windows and Mac OS operating systems
Active Directory and Office Suites proficiency
Hardware repair and OS management skills
Ticketing system SLA management
Nice-to-have
Passion for the travel industry
Experience with Sabre, Apollo, Galileo systems
Strong written documentation skills
Process improvement mindset
Collaborative team culture fit
Key Requirements
Bachelor's degree in computer science or technical school preferred
5+ years of enterprise desktop support experience
Familiarity with travel reservation systems like Sabre