Operations Manager

EōS Fitness

Redlands, CA, US
Base: $75,000 - $75,010 usd; bonus/equity: not spe...
On-site
2-3 years operations management experience
3-4 years customer service experience
Hiring training and supervising staff
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff

Job Summary

  • The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.
  • Key duties include hiring, training, and supervising staff while ensuring high-quality customer service and resolving member concerns promptly.
  • Employees enjoy benefits including free membership for themselves and a family member, competitive pay with vacation and holiday pay, and 401(k) matching.

Matching Summary

The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.

Salary

Base: $75,000 - $75,010 USD; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) match

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Hiring training and supervising staff
  • Monitor revenue goals and retail inventory
  • Ensure health and safety compliance

Nice-to-have

  • Prior fitness industry experience
  • Embrace core values of optimism and fun
  • Strong relationship building skills
  • Adaptable to evolving gym needs

Key Requirements

  • Must pass background check
  • CPR certification required within 30 days
  • Knowledge of company policies and SOPs
  • Ability to lift more than 40 lbs
  • Excellent MS Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter