Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets
Job Summary
Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets.
Drive KONE’s overall strategy and country’s holistic development as a member of the country’s Management Team, focusing on customer satisfaction, data management, and service quality.
Responsible for reaching budgets in the unit and driving a culture of safety and quality throughout the organization, identifying training needs for managers and professionals.
Matching Summary
Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets.
Skills & Requirements
Must-have
Service business development
Operational excellence
Customer-centricity
Profitability improvement
Maintenance operations leadership
P&L management
Business planning and controlling
Nice-to-have
Innovative and collaborative culture
Employee engagement
Sustainability focus
Ethical business practices
Trust and respect among co-workers
Key Requirements
Bachelor’s degree in engineering or related disciplines
Minimum 15 years experience in service/maintenance operation, facility management and/or security
Minimum 10 years in leadership role
Good command of English and local language
Proven track record of P&L, business planning & controlling, budgeting and long term planning processes