Full Time Branch Ambassador - Elizabeth

Capital One

Elizabeth, NJ, United States
Base: $51,542 - $54,600; bonus/equity: not specifi...
Customer engagement and relationship building
Product knowledge sharing
Fraud mitigation and operational policies
You’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience

Job Summary

  • You’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
  • Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.
  • You’ll get to pull in experts that can help guide your customers to their financial destination.

Matching Summary

You’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.

Salary

Base: $51,542 - $54,600; Bonus/Equity: Not specified; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Customer engagement and relationship building
  • Product knowledge sharing
  • Fraud mitigation and operational policies
  • Resolving customer inquiries efficiently
  • Adaptability and growth mindset
  • Digital navigation and education

Nice-to-have

  • Outgoing and passionate personality
  • Reducing customer financial anxiety
  • Team player and inspiring colleagues
  • Curiosity and eagerness to learn

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree (preferred)
  • 2+ years of Retail, Sales, or Banking Experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter