App Feedback & QA Operations Specialist

JAZVENTURES

Singapore
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Mobile and web app quality assurance
User feedback collection and triage
Bug reproduction and documentation
** JAZVENTURES is seeking an App Feedback & QA Operations Specialist to enhance user experience and manage quality assurance for their mobile and web applications. The role involves collecting user feedback, ensuring product quality through testing, and collaborating across teams to resolve issues effectively. **

Job Summary

  • This role owns the end-to-end process of collecting, analyzing, and acting on user feedback while managing quality assurance operations for mobile and web applications.
  • The specialist is responsible for running QA test cycles, creating test plans, and coordinating regression and release testing to ensure product quality.
  • Success in this position is measured by reduced mean time to resolve critical bugs, lower post-release defect rates, and improved user satisfaction scores.

Matching Summary

Match Score: 75

** JAZVENTURES is seeking an App Feedback & QA Operations Specialist to enhance user experience and manage quality assurance for their mobile and web applications. The role involves collecting user feedback, ensuring product quality through testing, and collaborating across teams to resolve issues effectively. **

Skills & Requirements

Must-have

  • mobile and web app quality assurance
  • user feedback collection and triage
  • bug reproduction and documentation
  • test plan creation and execution
  • cross-functional stakeholder communication

Nice-to-have

  • basic scripting or test automation experience
  • app store review process knowledge
  • data-driven mindset with metrics interpretation
  • experience with user research workflows
  • A/B testing validation skills

Key Requirements

  • Experience in mobile/web app QA or product support
  • Familiarity with Jira and bug tracking tools
  • Strong written communication for bug reports

Work Rights

Not specified

Tailored Resume

Cover Letter