Bilingual Customer Service & Appointment Coordinator (english/spanish) Category Location Remote, Va
Benjamin James Insurance Solutions LLC
Remote, US
Remote
Bilingual english/spanish
Customer service
Appointment scheduling
Benjamin James Insurance Solutions LLC is seeking a part-time, temporary Bilingual Customer Service & Appointment Coordinator fluent in English and Spanish. The role involves assisting clients with health insurance inquiries, managing appointments, and providing excellent customer service remotely
Job Summary
Benjamin James Insurance Solutions LLC is seeking a Bilingual (English/Spanish) Customer Service & Appointment Coordinator to assist clients with ACA Marketplace plans.
Key responsibilities include answering inbound calls, assisting with applications, pre-qualifying clients, and scheduling appointments with licensed agents.
The role requires fluency in English and Spanish, excellent communication skills, and comfort with technology.
Matching Summary
Match Score: 85
Benjamin James Insurance Solutions LLC is seeking a part-time, temporary Bilingual Customer Service & Appointment Coordinator fluent in English and Spanish. The role involves assisting clients with health insurance inquiries, managing appointments, and providing excellent customer service remotely.
Skills & Requirements
Must-have
Bilingual English/Spanish
Customer service
Appointment scheduling
Remote work environment
HIPAA awareness
Nice-to-have
Friendly and organized demeanor
Tech-savvy
Passionate about helping others
Key Requirements
Fluent in English and Spanish (spoken and written)
Previous customer service experience preferred
Comfortable using technology (CRM, scheduling tools)
Reliable internet connection and quiet work environment