Senior Director, Experience Acceleration

Genesys

North America
$193,400.00 - $340,000.00 py
**
Experience acceleration ecosystem ownership
Ai-native demo and technical engagement vision
Global stakeholder alignment
** Genesys is seeking a Senior Director of Experience Acceleration who will lead the strategy and development of demo platforms and pre-sales acceleration tools. The ideal candidate will have extensive experience in technical leadership and solutions consulting, with a strong focus on AI and customer experience. **

Job Summary

  • Define and lead the strategy, platforms, and scalable capabilities that accelerate technical and demo experiences across the Global Solutions Consulting organization.
  • Architect a modern, intelligent experience acceleration framework that enables dynamic storytelling, scalable demo infrastructure, digital engagement distribution, and data-driven technical validation across the buyer journey.
  • Build, lead, and inspire a high-performing team focused on demo platforms, technical enablement, and experience acceleration capabilities.

Matching Summary

Match Score: 75

** Genesys is seeking a Senior Director of Experience Acceleration who will lead the strategy and development of demo platforms and pre-sales acceleration tools. The ideal candidate will have extensive experience in technical leadership and solutions consulting, with a strong focus on AI and customer experience. **

Salary

$193,400.00 - $340,000.00

Skills & Requirements

Must-have

  • Experience Acceleration Ecosystem ownership
  • AI-native demo and technical engagement vision
  • Global stakeholder alignment
  • Cloud-native infrastructure strategy
  • Data-driven technical validation

Nice-to-have

  • Empathy and collaboration culture
  • Continuous improvement mindset
  • Agile and adaptable approach

Key Requirements

  • 10+ years in Solutions Consulting or related technical leadership
  • 5+ years leading technical teams
  • Bachelor's degree in a technical or related field
  • Located in North America (U.S. or Canada)

Work Rights

Not specified

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