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Genesys is seeking a Senior Director of Experience Acceleration who will lead the strategy and development of demo platforms and pre-sales acceleration tools. The ideal candidate will have extensive experience in technical leadership and solutions consulting, with a strong focus on AI and customer experience.
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Job Summary
Define and lead the strategy, platforms, and scalable capabilities that accelerate technical and demo experiences across the Global Solutions Consulting organization.
Architect a modern, intelligent experience acceleration framework that enables dynamic storytelling, scalable demo infrastructure, digital engagement distribution, and data-driven technical validation across the buyer journey.
Build, lead, and inspire a high-performing team focused on demo platforms, technical enablement, and experience acceleration capabilities.
Matching Summary
Match Score: 75
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Genesys is seeking a Senior Director of Experience Acceleration who will lead the strategy and development of demo platforms and pre-sales acceleration tools. The ideal candidate will have extensive experience in technical leadership and solutions consulting, with a strong focus on AI and customer experience.
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Salary
$193,400.00 - $340,000.00
Skills & Requirements
Must-have
Experience Acceleration Ecosystem ownership
AI-native demo and technical engagement vision
Global stakeholder alignment
Cloud-native infrastructure strategy
Data-driven technical validation
Nice-to-have
Empathy and collaboration culture
Continuous improvement mindset
Agile and adaptable approach
Key Requirements
10+ years in Solutions Consulting or related technical leadership