Customer Service Representative

Animalemergencyhospital

Tarzana, CA, United States
$18.00 – $23.00 ph; not specified; not specified
On-site
Greet clients and pets warmly
Answer multi-line phones promptly
Schedule appointments and procedures efficiently
The Animal Emergency Hospital is seeking a part-time Customer Service Representative in Tarzana, CA, to provide excellent client service and manage patient coordination in a veterinary setting. The ideal candidate should have strong multitasking abilities and customer service experience, with a preference for veterinary knowledge

Job Summary

  • Greet clients and pets warmly and professionally, answer multi-line phones promptly, and schedule appointments and procedures efficiently.
  • Admit and discharge patients, prepare and explain estimates, and assist with prescription processing.
  • Process invoices and payments, balance cash drawer, and assist with end-of-day reconciliation.

Matching Summary

Match Score: 85

The Animal Emergency Hospital is seeking a part-time Customer Service Representative in Tarzana, CA, to provide excellent client service and manage patient coordination in a veterinary setting. The ideal candidate should have strong multitasking abilities and customer service experience, with a preference for veterinary knowledge.

Salary

$18.00 – $23.00 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Greet clients and pets warmly
  • Answer multi-line phones promptly
  • Schedule appointments and procedures efficiently
  • Maintain accurate client and patient records
  • Process invoices and payments
  • Keep reception and exam areas clean

Nice-to-have

  • Friendly, professional, and compassionate demeanor
  • Stay calm and efficient in fast-paced environment
  • Team-oriented attitude with positive mindset
  • Supportive and team-oriented environment

Key Requirements

  • High school diploma or GED required
  • Customer service experience required
  • Minimum 3 years of customer service experience preferred
  • Ability to stand, walk, and sit for extended periods
  • Ability to lift up to 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter