Customer Success, Enablement Senior Manager

Equinix

Dallas, Texas, United States
Base: 136,000 - 204,000 usd / annual; bonus/equity...
Global customer success strategy
Field development requirements
Stakeholder engagement
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet

Job Summary

  • Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
  • Works with customer success and cross-functional stakeholders to understand field development requirements in the context of the skills, knowledge, processes, tools, best practices, and coaching required to execute the global customer success strategy.
  • As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient.

Matching Summary

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

Salary

Base: 136,000 - 204,000 USD / Annual; Bonus/Equity: Eligible for bonus and equity; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • global customer success strategy
  • field development requirements
  • stakeholder engagement
  • program validation
  • enablement adoption communication

Nice-to-have

  • human connection valued
  • bold ideas welcomed
  • shaping what comes next
  • amplifying customer value

Key Requirements

  • Prior experience in front-line customer success
  • Bachelor's Degree required

Work Rights

Not specified

Tailored Resume

Cover Letter