Patient Service Rep (psr) - Emergency Room

Advocate Health

Sheboygan County, WI, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Create electronic health records
Verify demographic and insurance information
Discuss and collect co-pays
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Create electronic health records
  • Verify demographic and insurance information
  • Discuss and collect co-pays
  • Maintain patient confidentiality (HIPAA)
  • Provide customer service to patients and visitors
  • Handle high stress and fast-paced environment

Nice-to-have

  • Demonstrate Advocate Health purpose, values and behaviors
  • Excellent service recovery skills
  • Independent thinking and problem-solving skills

Key Requirements

  • High School Graduate
  • No prior experience required
  • HIPAA-compliant knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter